Privacy Policy

At BrainCode, we are dedicated to safeguarding your personal information and ensuring it is handled responsibly and in line with this privacy policy. This policy outlines the types of personal data we collect, the reasons for collecting it, how we use and secure it, and your rights regarding your information. In this document, BrainCode® ‘we’ ‘us’ or ‘our’ refers to BrainCode®, a company registered in South Africa.

By accessing our website, you agree to the collection and use of your information as described in this policy. BrainCode® serves as the data controller for all personal information collected via this website.

As this policy may be updated from time to time, we encourage you to review it periodically. If you have any inquiries or concerns, please contact us at [insert email] or through our website.

What Information Do We Collect?

BrainCode® collects and processes personal data to offer assessments, consultations, and training programs. The information we may gather includes:

• Contact Details: This includes your name, email, phone number, organization, physical address, and any details shared through our communication.
• Business Information: Such as payment details, organizational data, and other information relevant to business operations, including invoicing, sales, and proposals.

How Do We Collect Information?

We obtain information through various sources, including: Visits to our website or offices, form submissions and newsletter subscriptions, Job applications, Email and phone interactions, Letters and written correspondence, Social media engagement, Authorized third-party sources, Inquiries related to our products or services, Participation in events such as conferences, workshops, or trade shows

How Do We Use Your Personal Information?

We use the personal information we collect to:

• Provide details about our products and services,
• Offer support, updates, or responses to inquiries and applications
• Share newsletters, press releases, promotions, and other relevant content
• Keep internal records up to date
• Process business agreements and transactions

You may opt out of receiving communications from us at any time. If you wish to have your information removed from our records, please contact us.

How Do We Protect Your Personal Information?

We take security seriously and employ various protective measures, such as encryption and internal safeguards, to prevent unauthorized access to your personal data. However, while we take all reasonable steps to secure your information, no data transmission over the internet can be guaranteed as completely secure.

If you have any questions regarding the security of your data, please contact us at anneli.braincode.co.za.

Third-Party Links

Our website may include links to third-party websites, such as partner organizations or affiliates. These external sites are not controlled or operated by BrainCode®, and we are not responsible for their content, privacy practices, or how they handle personal data. Once you leave our website via an external link, we recommend reviewing the privacy policy of the third-party site before sharing any information. BrainCode® does not make any claims regarding the security or policies of third-party websites.

Sharing Your Information

BrainCode® does not disclose your personal data to external organizations or individuals without your explicit consent.

Data Retention

We store your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, financial, and regulatory obligations. When deciding on the retention period, we consider:

• The type and sensitivity of the data
• Potential risks associated with unauthorized access or misuse
• Whether the intended purposes can be achieved through other means

Once the data is no longer needed, we securely delete or dispose of it in accordance with applicable laws and regulations.

Your Rights & Opting Out

You have the right to:

• Verify if we hold any personal data about you
• Request access to the information we have collected
• Ask for updates or corrections to your data
• Request deletion of your personal information
• Express concerns about how we process your data

If you wish to exercise any of these rights, please reach out to us via email. We will address your request as promptly as possible.

Policy Updates

We periodically review and revise this privacy policy to reflect changes in legal requirements and best practices in data protection. We encourage you to check this page regularly for updates. This policy was last updated on February 2, 2025.